Frequently asked questions

Everything You Need to Know

Your questions about LinkLink Media Group, our services, and how we work — answered directly.

AI Automation

AI Automation

An AI receptionist is an intelligent voice and chat system that answers calls and messages on behalf of your business, qualifies leads, answers common questions, books appointments directly into your calendar, and sends automated follow-up messages. It operates 24 hours a day without human intervention. LinkLink builds and configures AI receptionist systems for Scottish SMEs as part of its automation services.

AI automation for small businesses means using intelligent systems to handle repetitive tasks automatically. This includes answering enquiries, booking appointments, following up leads, sending invoices, managing customer communications, and posting social media content. The goal is to reduce manual admin so business owners can focus on the work that actually generates revenue.

Most LinkLink automation systems are live within 48 hours of setup beginning. The AI receptionist, booking system, and follow-up sequences can all be configured and active for your business within two working days.

Taps On is LinkLink's AI-powered social media automation system built specifically for Scottish pubs, bars, and hospitality venues. It generates and schedules social media posts automatically based on your events, offers, and weekly programme, with an approval workflow so nothing goes live without your sign-off.

Services

Services

Yes. LinkLink builds conversion-focused websites, Shopify stores, and web applications for Scottish businesses of all sizes. Every website we build includes proper SEO setup, mobile responsiveness, and the option to add AI automation features from day one.

Yes. LinkLink offers social media strategy and management as part of its digital marketing services. We also offer Taps On, an automated social media system specifically built for Scottish hospitality businesses that generates and schedules posts automatically.

Yes. LinkLink manages Meta ads and Google ads campaigns for Scottish businesses. We handle creative, audience targeting, budget management, and ongoing optimisation. Paid advertising is always set up alongside a proper CRM and follow-up system so leads are never wasted.

Yes. LinkLink offers SEO services including technical SEO, local SEO for Edinburgh and Glasgow, content strategy, and link building. We also build the content systems that generate indexed pages over time, including The Loop publication model which demonstrates what consistent content does for search visibility.

Yes. Buntainn Press is LinkLink's publishing imprint based in Edinburgh. We offer publishing services including manuscript guidance, cover design, Amazon KDP setup, and launch strategy for non-fiction authors. Night Hawks by Liam McDonald is the imprint's debut publication.

GIGGZ is an Edinburgh nightlife and venue discovery platform being developed by LinkLink's technology arm, Root Developers. It connects people with Edinburgh venues, events, and nightlife experiences. GIGGZ is coming soon.

The Loop is LinkLink Media Group's daily intelligence publication for Scottish SMEs and ambitious independents. Published every working day, it covers AI developments, business news, marketing intelligence, and what matters for businesses across Scotland and beyond. Read it at linklinkmedia.com/loop.

Pricing

Pricing

LinkLink's smart website packages are priced as a monthly retainer rather than a large upfront fee, making them accessible for independent businesses and SMEs. Pricing depends on the scope of automation, integrations, and ongoing management required. Contact us or speak with our AI agent for a quote specific to your business.

No. LinkLink works on a monthly retainer basis with no long-term contracts required. We believe in earning your business month by month through results, not locking you into commitments.

Getting Started

Getting Started

The easiest way to get started is to speak with our AI agent using the chat widget on any page of this website. You can also book a discovery call directly using the calendar on this page, or email us at hello@linklinkmedia.com.

Still have a question

Still Have a Question?

Speak with our AI agent using the chat widget on this page. It knows everything about LinkLink's services, pricing, and how we work. Or book a discovery call directly below.

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